Cookies Policy
Learn about how HiyaPrime uses cookies and similar technologies to enhance your experience on our platform.
What Are Cookies?
Cookies are small text files that are stored on your device when you visit our website. They serve various purposes, such as remembering your preferences, keeping you logged in, and helping us understand how you use our platform. Cookies are widely used across the internet and are essential for many modern websites to function properly.
At HiyaPrime, we use cookies to provide you with a better, more personalized experience while ensuring the security and functionality of our trading platform.
Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as user authentication, security, and access to secure areas. Without these cookies, certain services cannot be provided.
- Session management and authentication
- Security tokens and CSRF protection
- Shopping cart functionality
- Payment processing security
Performance Cookies
These cookies help us understand how visitors interact with our website by collecting information about pages visited, time spent on pages, and error messages. This data helps us improve the performance and user experience of our platform.
- Analytics and traffic analysis
- Page load time monitoring
- Error tracking and reporting
- User behavior analysis
Functional Cookies
These cookies allow us to remember your choices and preferences to provide enhanced features. They may be set by us or by third-party providers whose services we use on our pages.
- Language and region preferences
- Theme and display settings
- Remembering your selections
- Personalized content recommendations
Marketing Cookies
These cookies are used to track visitors across websites to display relevant advertisements and measure the effectiveness of marketing campaigns. They help us deliver more personalized marketing content.
- Affiliate tracking and commission attribution
- Campaign performance measurement
- Personalized advertising
- Social media integration
How We Use Cookies at HiyaPrime
Account Security & Authentication
We use essential cookies to keep you logged in securely and protect your account from unauthorized access. These include session tokens, CSRF protection, and authentication cookies that maintain your secure session.
Trading Platform Functionality
Cookies enable our trading platform to function properly, including real-time data streaming, order execution, and account management features. They help maintain your trading preferences and settings.
Affiliate Program Tracking
We use cookies to track affiliate referrals and attribute sales correctly. This ensures our affiliates receive proper commission for the traders they refer to our platform.
Analytics & Performance
Performance cookies help us monitor website performance, track user behavior, and identify areas for improvement. This data helps us optimize the platform for better user experience.
Payment Processing
Cookies are essential for secure payment processing, including M-Pesa STK push, card payments, and cryptocurrency transactions. They help maintain payment session state and security.
Managing Your Cookie Preferences
Browser Settings
You can control and manage cookies through your browser settings. Most browsers allow you to:
- View what cookies are stored and delete them individually
- Block cookies from specific websites
- Block third-party cookies
- Delete all cookies when you close your browser
- Receive notifications when cookies are set
Impact of Disabling Cookies
Please note that disabling cookies may affect the functionality of our website. Essential cookies are required for core features such as account login, trading platform access, and payment processing. Without these cookies, you may not be able to use certain services.
Third-Party Cookies
HiyaPrime may use third-party services that set their own cookies. These include payment processors, analytics providers, and affiliate tracking systems. We encourage you to review the privacy policies of these third-party services for more information about their cookie practices.
Cookie Duration
Session Cookies
Temporary cookies deleted when you close your browser
Persistent Cookies
Cookies that remain on your device for a set period
Authentication Cookies
Keep you logged in securely
Affiliate Tracking Cookies
Track referral attribution for commissions
Analytics Cookies
Track website performance and user behavior
Your Rights and Choices
You have the right to control how cookies are used on your device. At HiyaPrime, we respect your privacy and provide you with options to manage your cookie preferences.
- Accept or Reject: You can choose to accept or reject non-essential cookies through your browser settings
- View and Delete: You can view existing cookies and delete them at any time
- Browser Settings: Most browsers provide detailed cookie management options
- Opt-Out: You can opt out of specific tracking cookies while still using essential services
- Mobile Devices: Cookie management options are also available on mobile browsers
Please note that rejecting essential cookies may prevent you from using certain features of our platform, including account access, trading functionality, and payment processing.
Third-Party Services
HiyaPrime uses various third-party services that may set their own cookies. These include:
Payment Processors
M-Pesa, card processors, cryptocurrency providers
Analytics Services
Website analytics and performance monitoring
Affiliate Platforms
Referral tracking and commission management
Security Services
Fraud prevention and security monitoring
We encourage you to review the privacy policies and cookie policies of these third-party services for more detailed information about their cookie practices.
Updates to This Policy
HiyaPrime may update this Cookies Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date below.
We encourage you to review this policy periodically to stay informed about how we use cookies and how you can manage your preferences.
Last Updated: September 15, 2026
Contact Us
If you have any questions about our use of cookies or this Cookies Policy, please contact us:
Email: support@hiyaprime.com
Website: https://hiyaprime.com